2011 Homeowners Complaint Index published by Indiana Department of Insurance
NAIC # Company Name Premium # Complaints Index
1
10921
ACA Insurance Company
15,557,785
10
1.53
2
14184
ACUITY, a Mutual Insurance Company
2,150,760
1
1.10
3
42579
Allied Property And Casualty Insurance Company
1,885,019
1
1.26
4
19240
Allstate Indemnity Company
2,061,563
8
9.22
5
19232
Allstate Insurance Company
52,887,120
22
0.99
6
17230
Allstate Property And Casualty Insurance Company
55,124,101
35
1.51
7
19100
AMCO Insurance Company
6,133,111
1
0.39
8
10111
American Bankers Insurance Company of Florida
2,031,850
4
4.68
9
19941
American Commerce Insurance Company
2,789,167
2
1.70
10
23450
American Family Home Insurance Company
2,561,578
3
2.78
11
19275
American Family Mutual Insurance Company
73,445,086
37
1.20
12
43494
American Hallmark Insurance Company of Texas
702,447
1
DNC
13
38652
American Modern Select Insurance Company
3,177,834
4
2.99
14
28401
American National Property And Casualty Company
4,089,805
2
1.16
15
19615
American Reliable Insurance Company
465,336
1
DNC
16
42978
American Security Insurance Company
459,023
5
DNC
17
19976
Amica Mutual Insurance Company
3,370,501
1
0.70
18
19062
Automobile Insurance Company Of Hartford
724,731
2
DNC
19
18988
Auto-Owners Insurance Company
18,888,986
31
3.90
20
16713
Buckeye State Mutual Insurance Company
2,897,318
1
0.82
21
20117
California Casualty Indemnity Exchange
911,558
1
DNC
22
10677
Cincinnati Insurance Company
30,956,192
8
0.61
23
10395
Citizen’s Insurance Company Of The Midwest
11,926,377
6
1.20
24
40649
Economy Premier Assurance Company
1,850,051
1
1.28
25
21326
Empire Fire And Marine Insurance Company
1,334,074
1
1.78
26
26271
Erie Insurance Exchange
56,497,810
21
0.88
27
24201
Farmers Automobile Insurance Association
14,939,625
3
0.48
28
21652
Farmers Insurance Exchange
16,825,161
7
0.99
29
16578
Fidelity National Property and Casualty Insurance Co
None
1
DNC
30
11185
Foremost Insurance Company
5,235,823
8
3.63
31
11800
Foremost Property And Casualty Insurance Company
1,427,742
1
1.66
32
41513
Foremost Signature Insurance Company
2,637,133
3
2.70
33
14044
Goodville Mutual Casualty Company
696,669
2
DNC
34
22098
Grain Dealers Mutual Insurance Company
814,419
2
DNC
35
42331
Guideone America Insurance Company
246,377
2
DNC
36
15032
GuideOne Mutual Insurance Company
3,006,855
4
3.16
37
14125
Hamilton Mutual Insurance Company
1,963,580
2
2.42
38
22292
Hanover Insurance Company
3,036
1
DNC
39
23582
Harleysville Insurance Company
None
1
DNC
40
14516
Harleysville Lake States Insurance Company
3,365,292
1
0.71
41
19682
Hartford Fire Insurance Company
298,167
2
DNC
42
37478
Hartford Insurance Company Of The Midwest
10,185
1
DNC
43
30104
Hartford Underwriters Insurance Company
3,564,254
1
0.67
44
14176
Hastings Mutual Insurance Company
16,085,344
8
1.18
45
13927
Homesite Insurance Company of the Midwest
11,756,150
21
4.24
46
27570
Hoosier Insurance Company
5,884,044
1
0.40
47
22578
Horace Mann Insurance Company
878,689
2
DNC
48
21679
Illinois Farmers Insurance Company
18,902,844
6
0.75
49
27960
Illinois Union Insurance Company
None
1
DNC
50
22624
Indiana Farmers Mutual Insurance Company
36,542,921
17
1.11
51
22659
Indiana Insurance Company
36,926,069
14
0.90